Quality Awareness H2 2020

When are the samples recorded with a STN? (1answer) *

At the beginning of the test session

As soon as they are received, after reception check

Once all the forms are received

During test: if test duration is superior to 1 day, what sample(s) can be kept in my desk? (2 answers) *

Cards

Readers

Mobiles

None

I need to send a sample to another lab to be part of their Test Bench. What do I do? (1 answer) *

I send an email to the concerned lab AM/Expert and record it so I know where the sample is

I choose the code "Sent (outside session scope) [EXT]" in FLIMS

I choose the code "Sent to subcontractor [EXT]" in FLIMS

I have found a sample that seems unattended/lying around. What do I do? (2 answers) *

I open a CIF in IDB with the STN reference

I inform my Activity Manager

I search for its reference in FLIMS to contact the person indicated

I move it to the storage a room

If there is no expert in the lab, according to our procedure, who can authorize the test report release? (1 answer) *

The test engineer/technician/analyst that performed the test

An expert from another lab

The customer certification project manager

The activity manager or lab manager

When can a report be sent to the customer? (1 answer) *

As soon as it is written

After the review of at least one part by the expert

After the authority's approval

After the full review by the expert

How is the report sent? (2 answers) *

Free from password

With "opening" password, always

With "opening" password, depending on authority's or customer's decision

With "modifying" password ,always

With "modifying" password, depending on authority's or customer's decision

There is an issue in the report sent to the authority and to the customer. How do I manage the change? (1 answer)

I modify the report and submit it again

I modify the report and submit an upgrated version. I keep the previous one as a record

I integrate the modification and submit an upgraded version report. The first one can be discarded

What should you do if you identify something wrong with the equipment during a test session ? (unexpected results, overload, misuse) (1 answer) *

I use another similar equipment and leave this one aside

I discard the equipment for immediate calibration by metrology referent

I try to reproduce the issue for the metrology referent (or the activity manager) to decide what to do

The probe I use drops while I'm handling it. Should I report the event? (2 answers) *

Yes, because it is my responsibility to report my mistakes, but I can still use it, if it is functionning correctly

No, as I check it and it is still functionning correctly

Yes, because it needs corrective maintenance

Yes, because it can have an impact on further test session results so we need to keep trace of the event

The equipment I'm using is past verification date, when the session has already started. According to our procedure: (1 answer) *

I can use this equipment, with a derogation from the metrology referent and I notify the equipment out of validity date in the report

I use this equipment without notification needed, as the equipment is still functionning correctly and I started the test with it

I can't use this equipment anymore as date is overdue so I use another one

What should I do regarding the equipment I use before starting a session? (1 answer) *

I check the equipment's information in DECA, it is the official information

I check the sticker on the equipment, it is the official information

Equipment management if the metrology referent's mission so I trust him/her, it is not my responsibility to check

According to the principles of our NC management procedure, what are the steps to follow when a non conformity is identified? (1 answer) *

Correct the situation then resume to usual process

Inform Quality team, propose corrective action(s) in IDB and implement the actions

Open a CIF in IDB, correct the situation, analyze the causes and propose corrective action(s)

What is the root cause analysis objective (why is root cause analysis necessary when facing an issue) ? (1 answer) *

To find the best actions

To fix the issue

To identify the person at the origin of the issue

What is effectiveness review for? (1 answer) *

To check that all the actions have been correctly done

To check that the actions are efficient to solve the issue

To check that the root cause analysis is efficient